Collect Your AAdvantage® Visa (EC Dollar) Renewal Card For Cardholders with Cards Expiring October 2025

We’re making it easy and convenient for you to collect your AAdvantage® Visa (EC Dollar) Renewal Card. Please see the details below to ensure a smooth collection process.

Card Collection Locations & Schedule

Your collection branch is assigned based on your last name. Please visit the designated branch during the collection times listed below:

Coolidge, Redcliffe Street, High Street & Woods Centre Branches

• Monday – Thursday: 8:00 AM – 2:00 PM
• Friday: 8:00 AM – 3:00 PM

Dockyard Branch

• Monday – Thursday: 8:30 AM – 1:30 PM
• Friday: 8:30 AM – 2:30 PM

What You'll Need to Collect Your Renewal Card

• A valid Government-issued photo ID

Questions or Branch Change Requests

If you would like to change your branch of collection or have any questions about the process, please contact our Customer Support and Digital Banking Team:

Telephone: 480-6186
Email: info@ecabank.com
Monday – Sunday: 8 a.m. – 10 p.m.

We Are Here to Help

We are committed to making the process of collecting your card as simple as possible. Here you will find useful information to assist you in this process.

Please feel free to browse the information provided below: