ECAB Loan Relief

We are Committed to You

We at ECAB remain committed to the well-being of our customers. We understand your anxiety over the potential loss of income due to COVID-19, and as such, will be providing support to cushion the economic impact through our ECAB Loan Relief Plan.

What is the ECAB Loan Relief Plan?

The ECAB Loan Relief Plan will allow a moratorium of up to six months on personal loan facilities. Customers with vehicle, land, mortgage or student loans are eligible to register into the ECAB Loan Relief Plan. In addition to a delay in loan payments, waivers of late fees and other charges will also be granted under the Relief Plan.

While interest will continue to accrue during the moratorium period, we will arrange with you for this accrued interest and deferred principal to be incorporated into your loan prior to the maturity of the loan.

How do I confirm my participation into the ECAB Loan Relief Plan?

Customers must indicate if they wish to opt-in or opt-out of the ECAB Loan Relief Plan by emailing the completed OPT-IN/OPT-OUT form to creditadmin@ecabank.com or by calling us at any of the listed numbers no later than April 15, 2020. The editable form can be found by clicking here.

We also understand that our small business and commercial loan customers’ situations are unique. As such, we are asking small business and commercial loan customers to contact the Small Business and Commercial Loan Officers so we may:

  • Open dialogue to understand your needs
  • Personalize a solution that best fit your individual business needs
  • Provide guidance on planning for the pandemic recovery period.

We are here to help

We are committed to doing all that we can to support all of our customers at this time and we thank you for making us your Bank of Choice. We will continue to keep you informed as we work through these challenging timed together. If you have any question, please contact us at any of the numbers below:

Personal Loans: 480-5462 | 480-5428 | 480-6050 | 480- 6052 | creditadmin@ecabank.com

Small Business Loans: 480-6051 | mwilliams@ecabank.com

Commercial Loans: 480-5317 | mbowers@ecabank.com