We at ECAB remain committed to the well-being of our customers. We understand your anxiety over the potential loss of income due to COVID-19, and as such, we continue to provide support to cushion the economic impact through our ECAB Loan Relief Plan.
ECAB Loan Relief Plan has been developed to provide customers with a deferral from their loan repayment obligations for a stipulated period.
While interest will continue to accrue during the moratorium period, we will discuss with you how this accrued interest will be incorporated into your loan prior to the maturity of the loan or you may prefer to continue to make interest payments only during the moratorium period.
Customers are invited to contact their Credit Officer to discuss their eligibility for the ECAB Loan Relief Plan. Moratoriums will be considered on an individual basis and will be granted under the below circumstances:
After conducting an assessment of the supporting documentation received, the Bank will advise you of the status of your moratorium request.
Customers may submit their request into the ECAB Loan Relief Plan by emailing the completed OPT-IN/OPT-OUT form to email@example.com or by submitting it to any of our branches along with the required supporting documents no later than October 15, 2020. The editable form can be found by clicking here.
We are committed to doing all that we can to support all of our customers at this time and we thank you for making us your Bank of Choice. We will continue to keep you informed as we work through this challenging time together. If you have any questions, please contact us at any of the numbers below:
Personal Loans: 480-5462 | 480-5428 | 480-6050 | 480- 6052 | firstname.lastname@example.org
Small Business Loans: 480-6051 | email@example.com
Commercial Loans: 480-5317 | firstname.lastname@example.org