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Notice to Customers

Dear Valued Customer,

The Eastern Caribbean Amalgamated Bank Ltd. (ECAB) is in the process of updating our records to facilitate compliance with the applicable KNOW YOUR CUSTOMER (KYC) and Anti-Money Laundering policy guidelines and regulations. As part of this process and also to comply with requirements under the Foreign Account Tax Compliance Act (FATCA), certain other additional information may be required from you. Towards this end, each customer must provide the following documentation and/or information: 

 1.     Photo identification in the form of a valid Passport (not expiring within the next three (3) months). If you are a US citizen, you are required to provide the Bank with evidence of your US citizenship status, social security or tax identification number. If you are a non-resident, you are required to provide the Bank with evidence of a valid work permit or temporary residency status.

2.     Proof of your current residential address or where applicable business address as evidenced by a utility bill or bank statement (not more than three (3) months old), rental agreement/lease for residential or business premises presently occupied, valid driver's license or elector identification card.

3.     Verification of source of funds through a job letter (not more than three (3) months old), employment or business contract, a probated Will or other documentation to indicate where the funds to be deposited into the account(s) would be derived from going forward.

4.     Disclosure of US Citizen Status through submission of W-9 or W-8BEN(E) and/or ECAB’s internal N23 Disclosure Forms where applicable.  If you are a US citizen, your Tax Identification Number (TIN) and/or Social Security Number (SSN) must be included on the W-9 Request for Taxpayer Identification Number and Certification form. If you are exempt from paying taxes, please complete the W-8BEN (Individuals) or W-8BEN-E (Entities) form – Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting. If you are a non-US person simply complete our N23 Disclosure of Non-US Persons/Entities. 

5.     Customer Information Form available via the Account Update link on our website at

Please note that if you cannot present the original of any of the above requested documentation and/or attend in person, each copied document must be notarized as a ‘true and accurate copy of the original’ and the contact information for the Notary Public provided to allow for ease of communication, if necessary.

Kindly be advised that the deadline for the completion of our internal record updating process is December 15, 2016. You are therefore required to visit us, on or before December 15, 2016, at any one of our conveniently located branches at Coolidge, Redcliffe Street, Woods Centre or Dockyard, any day of the week to update your account information. Appointments to see one of our friendly customer service representatives at a mutually available time, either at one of our branches or at your business location, can also be scheduled by contacting the Bank at (268) 480-6148. If any of the above documents are being mailed or otherwise forwarded to the Bank, please address same to:

The Customer Information Update Team

Eastern Caribbean Amalgamated Bank Limited
1000 Airport Boulevard
Coolidge, Antigua


Should you have any concerns about your tax obligations relating to your Eastern Caribbean Amalgamated Bank account(s), kindly consult a professional tax advisor for guidance, as the Bank is unable to provide any regulatory, tax, or legal advice.  

Thank you for your usual kind cooperation as we continue to strive to serve you better.