Notice to Customers
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Notice to Customers

Dear Valued Customer,

The Eastern Caribbean Amalgamated Bank Limited (ECAB) is in the process of updating our records to facilitate compliance with the applicable KNOW YOUR CUSTOMER (KYC) and Anti-Money Laundering policy guidelines and tax regulations. As part of this process and also to comply with requirements for Common Reporting Standards (CRS), certain additional information may be required from you. Towards this end, each customer must provide the following documentation and/or information:

1.  Photo identification in the form of a valid Passport (not expiring within the next three (3) months). If you are a US citizen, you are required to provide the Bank with evidence of your US citizenship status, social security or tax identification number. If you are a non-resident, you are required to provide the Bank with evidence of a valid work permit or temporary residency status.

2.  Proof of your current residential address or where applicable business address as evidenced by a utility bill or bank statement (not more than three (3) months old), rental agreement/lease for residential or business premises presently occupied, valid driver's license or elector identification card.

3.  Verification of source of fundsthrough a letter from employer/company/business verifying occupation, position held and amount of income (not more than three (3) months old), employment or business contract, a probated Will or other documentation to indicate where the funds to be deposited into the account(s) was derived and/or will be deriving from going forward.

4.  Disclosure of Tax Residency Status and completion of Tax Residency Self-Certification Form.

5.  Customer Information Form available via the Account Update link on our website at

Please note that if you cannot present the original of any of the above requested documentation and/or attend in person, each copied document must be notarized as a 'true and accurate copy of the original' and the contact information for the Notary Public provided to allow for ease of communication, if necessary.

You are required to visit us, at any one of our conveniently located branches at Coolidge, Redcliffe Street, Woods Centre or Dockyard, any day of the week to update your account information. Appointments to see one of our friendly customer service representatives at a mutually available time, either at one of our branches or at your business location, can also be scheduled by contacting the Bank at (268) 480-6148. If any of the above documents are being mailed or otherwise forwarded to the Bank, please address same to:

The Customer Information Update Team

Eastern Caribbean Amalgamated Bank Limited, 
1000 Airport Boulevard,
Coolidge, Antigua.

Should you have any concerns about your tax obligations relating to your Eastern Caribbean Amalgamated Bank Limited account(s), kindly consult a professional tax advisor for guidance, as the Bank cannot provide any regulatory, tax, or legal advice.  

Thank you for your usual kind cooperation as we continue to strive to serve you better.